At i1rm, we take your privacy seriously. This policy clearly outlines the types of data we collect, how we use it, how we protect your information, and the rights you hold as a user of our platform.
How we protect the personal information of every Malaysian player using our platform
All data transmitted between your device and the server i1rm is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banks, including Maybank and CIMB.
i1rm has never sold, rented, or traded your personal data to any third party for marketing purposes or any other purpose without your explicit consent, and never will.
You have the full right to access, correct, download, or request the deletion of your personal data from the i1rm at any time via your account settings or by contacting our team.
i1rm operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) — all collection, processing, and storage of personal data is carried out in accordance with the requirements set out under the law.
Your data is stored on servers protected by multi-layer firewalls and strict access controls. Only staff with specifically granted authorisation may access users' personal data i1rm.
In the event of any security incident that may involve your data, i1rm committed to notifying you and the relevant authorities within the timeframe prescribed by Malaysian law.
This Privacy Policy ("Policy") describes our privacy practices i1rm ("we", "Platform") regarding the collection, use, storage, sharing, and protection of personal data of users ("you", "Member") who access or use our platform at https://i1rm.run and all related services.
We are fully committed to protecting your privacy and operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. This document transparently sets out how i1rm handles your personal data — from initial collection at account registration through to deletion upon account closure.
By registering for or using the platform i1rm, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you should not use our platform. This Privacy Policy should be read together with Terms & Conditions i1rm.
We understand that Malaysian players' trust in online platforms depends greatly on how their data is managed. That is why i1rm takes a transparent approach — we don't want you wondering what happens to your information. Everything you need to know is in this document, written in plain, easy-to-understand language.
i1rm collects various types of personal data depending on how you interact with our platform. Below is a detailed breakdown of the data we collect and how it is obtained:
A. Data You Provide Directly:
B. Automatically Collected Data:
i1rm only collects data necessary to deliver our services, meet legal requirements, and maintain the safety of the platform and its users. We do not collect excessive or irrelevant data beyond what is required for our operations.
i1rm uses the personal data collected for the following purposes, all aimed at delivering the best possible experience while ensuring the platform operates safely and in compliance with applicable regulations:
| Purpose of Use | Types of Data Involved | Legal Basis |
|---|---|---|
| Registration & Account Management | Name, phone number, email, password | Contract Performance |
| Deposit & Withdrawal Processing | Financial information, transaction data | Contract Performance |
| Identity Verification (KYC) | MyKad/passport, date of birth | Legal Obligation |
| Fraud Prevention & Security | IP address, device, usage patterns | Legitimate Interests |
| Customer Support | Communication records, account data | Contract Performance |
| Marketing & Promotions | Email, phone, gaming patterns | Consent (withdrawable) |
| Platform Improvements | Usage data, feedback | Legitimate Interests |
| Legal Compliance | All data related to | Legal Obligation |
For marketing and promotional communications, i1rm will only contact you through the channels you have registered (email or SMS) regarding the latest offers, bonuses, and promotions on our platform. You may opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team.
i1rm does not sell, rent, or trade your personal data to any third party for their commercial purposes. However, there are limited circumstances where we may need to share data with certain parties for operational and compliance reasons:
Trusted Service Providers:
Legal Obligation:
i1rm may disclose your personal data where required by law, court order, or directive from a competent Malaysian government authority. In such circumstances, we will endeavour to inform you of the disclosure, provided doing so is not prohibited by the relevant law or order.
All third parties that work with i1rm are required to comply with strict data protection standards and may only use your data for purposes that have been agreed upon. We are not responsible for the privacy practices of third parties that are not under our direct control.
i1rm continuously invests in security infrastructure to protect your personal data from unauthorised access, alteration, disclosure, or destruction. The following are the key security layers we have implemented:
All data in transit between your browser and the server i1rm is encrypted using the latest TLS protocol. This ensures your login credentials, financial data, and personal communications cannot be intercepted by third parties.
Personal data stored in the database i1rm is also encrypted — meaning even if physical storage were compromised, the data cannot be read without the correct encryption key.
Server i1rm is protected by multi-layer firewalls and an intrusion detection and prevention system (IDS/IPS) that monitors and blocks suspicious activity in real time, 24 hours a day.
Access to users' personal data within internal systems i1rm is limited to staff who require access to carry out their duties. All access is logged and monitored on a regular basis.
Platform i1rm undergoes regular internal security audits and vulnerability assessments to identify and address potential security weaknesses before they can be exploited.
While we take all reasonable security measures, no system is 100% immune to cyber threats. You also play an important role — use a strong password, never share your login credentials, and contact us immediately if you suspect any unauthorised activity on your account i1rm you.
i1rm retains your personal data only for as long as necessary for the purpose it was collected, or as required by Malaysian law. The following are the data retention guidelines we adhere to:
When data is no longer needed and there is no legal obligation to retain it, i1rm will securely delete or destroy that data using methods that ensure it cannot be recovered. If you request deletion before the retention period has ended, we will assess the request against any legal obligations that may require certain data to be retained.
Platform i1rm uses cookies and similar tracking technologies to enhance your experience, maintain session security, and help us understand how the platform is used. Below are the types of cookies we use:
You can manage or delete cookies through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality of the platform i1rm and your gaming experience. For guidance on managing cookies in popular browsers such as Chrome, Firefox, and Safari, please refer to the respective browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the privacy principles we uphold, you have the following rights regarding your personal data at i1rm:
You have the right to request a copy of the personal data we hold about you. i1rm will provide your data report within 14 business days from the date the request is received.
If your personal data in the system i1rm inaccurate or out of date, you have the right to request a correction. Updates can be made directly through your account profile settings or via customer support.
You may request the deletion of your personal data when it is no longer needed. However, data that must be retained under legal obligations cannot be deleted until the minimum retention period has expired.
You may object to the processing of your personal data for direct marketing purposes at any time. This right can be exercised through the unsubscribe option in our emails or via your account settings i1rm.
You have the right to receive your personal data in a machine-readable format (such as CSV or JSON) for transfer to another platform if needed, subject to technical and security limitations.
For data processing that relies on your consent (such as marketing), you may withdraw that consent at any time. Withdrawal does not affect the validity of any processing that took place prior to it.
To exercise any of the rights above, submit a written request to support@i1rm.run with the subject line "Privacy Rights Request" or contact our support team via live chat. Please include your full name and account number i1rm to help expedite processing. We will respond within 14 business days.
Platform i1rm is intended for individuals aged 18 and above only. We do not knowingly collect or process personal data from children (individuals under 18). If you believe we may have inadvertently collected personal data from a child, please contact us immediately at support@i1rm.run and we will take steps to delete that data as promptly as possible.
System i1rm uses a range of indicators to detect and prevent registration by underage individuals. Age verification is part of our registration process. That said, we also rely on users providing accurate information honestly at the time of registration.
If you become aware of a minor who is using or attempting to use the platform i1rm, please report it to us immediately. We will act swiftly to restrict access and ensure this platform remains safe for adults only.
i1rm reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments. You will be notified of any material amendments through:
Continued use of the platform i1rm after the amendment takes effect, you are deemed to have accepted the updated Privacy Policy. We encourage you to review this page periodically so you are always informed of how we handle your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way i1rm handling your personal data, please do not hesitate to contact us. We are committed to addressing every enquiry seriously and within a reasonable timeframe.
We will endeavour to respond to all privacy-related enquiries within 14 business days. For more complex cases, we will keep you informed of a realistic resolution timeline. Your satisfaction and trust in the platform i1rm is something we take seriously.
If you are not satisfied with how i1rm handling your privacy enquiry, you have the right to lodge a complaint with the relevant data protection authority in Malaysia. Further information about the Personal Data Protection Act 2010 is available through official Malaysian government channels.
The technologies and procedures we employ every day to keep your information secure
The strongest encryption standard applied to all communications between your device and i1rm's servers, without exception.
Only staff with specifically granted authorisation may access users' personal data within internal systems.
Security assessments and internal audits are conducted on a regular basis to identify and address vulnerabilities.
Automated monitoring systems operate around the clock to detect suspicious activity in real time.
Additional clarification on the most frequently asked questions about privacy and data protection
256-bit SSL encryption, no data selling, 24/7 support in Bahasa Malaysia — a platform built on the trust of Malaysian players.
Over 500,000 members trust i1rm with their data. Join the community of Malaysian players who play safely and confidently every day.
256-bit SSL · PDPA Compliant · 24/7 Bahasa Malaysia Support · 18+ Only