I1rm Terms & Conditions – Complete Guide to Using the Malaysia Platform

Welcome to i1rm. This Terms and Conditions document ("Agreement") governs the relationship between you ("User" or "Member") and i1rm ("Platform", "us") governing your use of all services, games, Sports Betting, e-sports, promotions and other features available through the website https://i1rm.run and all its subdomains.

By registering an account, making a deposit, using any game, or accessing any part of the platform i1rm, you hereby acknowledge that you have read, understood and agree to be fully bound by these Terms & Conditions, our Privacy Policy, Responsible Gaming Policy and any applicable game-specific rules.

These Terms and Conditions are written in Bahasa Malaysia for the convenience of Malaysian players. In the event of any ambiguity or conflict between different language versions, the Bahasa Malaysia version shall prevail for Malaysian users.

To use the platform i1rm, you must meet all of the following eligibility requirements at all times while using our services:

• Be at least 18 years at the time of registration and throughout continued use of the platform.
• Not prohibited by any law, regulation, or court order from participating in online betting or gaming.
• Registering and using an account personally — accounts i1rm may not be transferred to or used by any third party.
• Not registering on behalf of another person or using a false identity in any form.
• Does not represent any corporate entity, betting syndicate, or any party acting as an agent or intermediary.

i1rm takes the responsibility of preventing underage access to the platform seriously. Our verification system is designed to detect and block registration attempts by minors. If you become aware of anyone underage accessing our platform, please contact our customer support team immediately.

Account registration at i1rm is free and open to all individuals who meet the stated eligibility requirements. During registration, you are required to provide accurate, current and complete information, including your full name, an active Malaysian phone number and a secure password.

One Account Policy: Each individual is only permitted to own and operate one active account at i1rm. Owning or operating multiple accounts ("multi-accounting") is strictly prohibited and may result in the closure of all associated accounts along with forfeiture of any existing balances and bonuses.

• Your account password is your personal responsibility — do not share it with anyone.
• You must notify i1rm immediately if you suspect your account has been compromised or accessed without authorisation.
• Account name i1rm must match the name on the bank account or e-wallet used for transactions.
• Changes to key personal information such as name and phone number require additional identity verification.

All financial transactions at i1rm — including deposits and withdrawals — must be made using a valid payment method registered in your own name. i1rm does not accept third-party transactions under any circumstances.

Accepted Payment Methods:

• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Direct Transfer: DuitNow
• Online Banking (FPX): Maybank2u, CIMB Clicks, Hong Leong Connect, RHB Now, and other major Malaysian banks

Transaction Limits:

• Minimum deposit: RM 20 per transaction
• Minimum withdrawal: RM 30 per request
• Deposit processing time: instant to 30 seconds
• Withdrawal processing time: 5 to 15 minutes (standard); under 5 minutes (VIP)

Account funds i1rm is strictly for entertainment and betting purposes within the platform only. i1rm does not pay interest on account balances, and balances are not considered banking deposits. Users are solely responsible for all financial activity within their accounts.

i1rm offers a variety of bonuses and promotions from time to time for both new and existing members. All bonuses are subject to specific terms and conditions stated alongside each offer. By accepting any bonus, you agree to comply with the relevant terms.

i1rm General Bonus Principles:

• Every bonus comes with conditions rollover (wagering requirement) that must be met before a withdrawal can be made. Rollover requirements will be clearly stated alongside each offer.
• Each bonus may only be claimed once per offer, per account, per household, per IP address and per device.
• Bonuses cannot be transferred to another account or exchanged directly for cash.
• Games eligible to contribute towards rollover requirements are determined by the terms of each individual offer — typically slots and baccarat contribute fully (100%), while other games may contribute at varying percentages.
• i1rm reserves the right to void bonuses and associated winnings if there is evidence of abuse or any attempt to manipulate the bonus system.

i1rm reserves the right to modify, suspend, or withdraw any promotional offer at any time with reasonable notice. Promotions that have already been accepted and are currently in the process of fulfilling rollover requirements will not be affected by such changes unless stated otherwise.

All bets and gaming activity on the platform i1rm is subject to the specific game rules stated within each game or betting category. Players are responsible for understanding the rules of each game before playing.

General Betting Rules at i1rm:

• All confirmed bets are final and cannot be cancelled except in technical circumstances that cause a system error.
• For Sports Betting and e-sports, i1rm reserves the right to void or adjust betting odds in the event of a data error or inaccurate information at the time a bet is placed.
• Matches or events postponed for more than 48 hours will be considered void and related bets will be refunded to players.
• In-play (live betting) wagers cannot be cancelled once confirmed — the odds applied are those displayed at the time the bet is confirmed by the system.
• Minimum and maximum betting limits vary by game type and will be displayed on the platform when placing a bet.

Game Results: The results of all games on i1rm generated by an independently audited Random Number Generator (RNG), or based on actual sporting event results from official sources. All results are final and cannot be disputed unless there is clear evidence of a system error.

The security of your account and personal data is our priority i1rm. We use 256-bit SSL encryption to protect all communication and transactions between your device and our servers — the same standard used by leading banking institutions in Malaysia.

User Responsibilities for Account Security:

• Choose a strong and unique password for your i1rm yours — avoid passwords that are easy to guess or shared with other accounts.
• Never share your password or login credentials with anyone, including family members.
• Contact customer support i1rm immediately if you notice any unrecognised activity in your account.
• Log out of your account after every session, especially when using a shared device or public Wi-Fi network.

For full details on how i1rm collecting, storing, using and protecting your personal data, please refer to Privacy Policy which forms part of this agreement.

i1rm is fully committed to responsible gambling. We believe that betting should remain a controlled form of entertainment and must never become a source of financial, emotional or social problems for our users.

Self-Control Tools Available at i1rm:

• Deposit Limits: Set daily, weekly or monthly deposit limits through your account settings.
• Loss Limit: Set the maximum amount you are willing to lose within a given period.
• Session Time Limits: Enable session time alerts or limits to keep track of how long you play.
• Temporary Self-Exclusion: Suspend your account for a period of your choice — anywhere from 24 hours up to 6 months.
• Permanent Self-Exclusion: Permanently close your account if you feel that is the right decision for you.

All these features are accessible directly from your account settings without needing to contact anyone. Restrictive changes (such as lowering a deposit limit) take effect immediately, while permissive changes (such as raising a deposit limit) require a 24-hour cooling-off period before taking effect. For more details, please visit the page Responsible Gaming us.

To maintain a safe, fair, and enjoyable environment for all users, i1rm strictly prohibits the following activities. Violation of any of these prohibitions may result in account suspension or closure, as well as forfeiture of balances and winnings:

• Fraud and Manipulation: Any attempt to cheat, manipulate the system, exploit technical vulnerabilities, or unlawfully influence game outcomes.
• Money Laundering: Using the platform i1rm to conceal, transfer or process funds obtained through illegal means.
• Multiple Accounts: Registering or operating more than one account to obtain additional bonuses or circumvent restrictions.
• Collusion: Colluding with other players to manipulate betting or game outcomes, including in poker games.
• Use of Bots or Automated Software: Using any scripts, bots, automation software, or tools that provide an unfair advantage in any game.
• Bonus Abuse: Attempting to claim bonuses beyond permitted limits through unauthorised means or additional accounts.
• False Information: Providing false or misleading identity or financial information during registration or verification.

i1rm reserves the right to suspend, restrict or close any user's account at any time for reasons including but not limited to:

• Violation of any section of these Terms and Conditions
• Evidence or suspicion of fraud, money laundering, or other illegal activities
• Failure to complete identity verification within the specified period
• User's own request for self-exclusion or account closure
• Activities deemed to compromise the integrity of the platform or other players

In the event of account closure for legitimate reasons (not due to a violation), any remaining balance will be returned to the player via the same payment method used for the last deposit, once all necessary investigations have been completed.

Users whose accounts are closed due to serious violations will not receive any compensation for the affected account balance or bonuses. i1rm reserves the right to pursue further legal action in cases involving fraud or illegal activity.

Platform i1rm is provided on an "as-is" and "as-available" basis. While we make every effort to ensure the platform operates without interruption and free from errors, we cannot guarantee this at all times given the inherently unpredictable nature of technology and the Internet.

i1rm is not liable for:

• Financial losses incurred as a result of betting or game outcomes — these are inherent risks of wagering activity and are acknowledged as such by players.
• Service interruptions caused by scheduled maintenance, emergency repairs, or factors beyond our control, including network failures, natural disasters, or regulatory directives.
• Data loss resulting from user device failure, unstable internet connections, or malicious actions by third parties.
• Any indirect, consequential or punitive losses exceeding the total amount ever deposited into the account i1rm by the user within the 12 months prior to the claim.

i1rm reserves the right to modify, amend, or replace any part of these Terms and Conditions at any time. Significant changes will be communicated to members via in-platform notifications or email to the registered address at least 7 days before the changes take effect.

It is your responsibility to review these Terms and Conditions periodically. Continued use of the platform i1rm following any changes taking effect means you accept the revised terms. The "Updated" date at the top of this page reflects the date of the latest revision.

These Terms and Conditions are governed by and interpreted in accordance with the applicable laws of the jurisdiction in which i1rm operates. Any dispute arising from or in connection with this agreement shall be resolved through final negotiation between both parties before any formal legal action is taken.

If you have any questions about these Terms and Conditions, please contact the i1rm at support@i1rm.run or via the in-platform live chat, available 24/7.